NUR APRIYANTO

Supervisor Oprasional

Tangerang City, ID.

About

High-performing Automotive Retail Team Leader and Operations Specialist with over 5 years of experience, consistently exceeding sales targets and driving significant financial growth. Proven ability to manage complex store operations, lead cross-functional teams, and implement strategic initiatives that resulted in a 23% Gross Profit Margin and 253% Net Income growth. Recognized for outstanding performance with an international reward trip and skilled in data-driven operational planning to achieve up to 2x target growth.

Work

PT. ARDENDI JAYA SENTOSA (ASTRA GROUP)

|

Team Leader

Tangerang City, Banten, Indonesia

→

Summary

Led retail operations across 19 outlets in Jakarta & Tangerang, driving substantial financial growth and enhancing operational efficiency through strategic initiatives and team leadership.

Highlights

Drove significant financial growth across 19 Aspira Motoquick outlets, achieving a 23% Gross Profit Margin and a 253% Net Income growth between 2025 and 2026.

Conceptualized and executed promotional visual materials and product-switching strategies, successfully shifting consumer preference towards high-margin premium product lines.

Designed and implemented visual cross-selling campaigns and product-education banners, effectively increasing Average Order Value (AOV) and enhancing customer engagement.

Optimized visual merchandising through standardized ergonomic product planograms and 5S booth layouts, maximizing customer eye-level visibility and improving retail store aesthetics.

Led and coordinated area teams, optimizing stock governance and implementing Sales & People Development Initiatives, which maximized operational efficiency and team performance.

Initiated and executed direct sales and corporate B2B events with major institutions (e.g., PT Panarub Industry, PT Toray Group), expanding market reach and boosting direct sales.

Established strategic corporate partnerships and managed on-site market penetration permits in industrial/office areas, significantly enhancing brand exposure and acquiring new customers.

Developed and delivered comprehensive internal team training modules on service excellence, CRM strategies, and advanced selling techniques, elevating store visual merchandising, team capabilities, and operational productivity.

PT. ARDENDI JAYA SENTOSA (ASTRA GROUP)

|

Store Manager

Tangerang City, Banten, Indonesia

→

Summary

Managed store operations, optimized inventory, and implemented strategic selling techniques to enhance customer satisfaction and drive revenue growth.

Highlights

Initiated and executed a warehouse improvement project by applying 5S principles, establishing a structured product grouping and planogram system for tires, lubricants, and spare parts.

Enforced ergonomic storage protocols and workplace standardization, eliminating hazards and ensuring a clean, highly organized warehouse environment.

Streamlined monthly stock opname (STO) procedures, significantly reducing stock discrepancies between physical inventory and retail management systems.

Applied advanced selling techniques, focusing on strategic cross-selling and upselling of high-margin premium products to significantly increase the Average Revenue Per Customer (ARPC).

Fostered strong customer relations by accurately maintaining service history logs and recommending timely maintenance schedules, driving customer retention and repeat visits.

PT Putra Prima Abadi Perkasa (Outsourcing – Aspira Motoquick)

|

Automotive Mechanic

Tangerang City, Banten, Indonesia

→

Summary

Performed technical maintenance and repairs on motorcycles, applying advanced selling techniques, and maintaining high service standards.

Highlights

Executed technical inspections, routine maintenance, and mechanical repairs on motorcycles (tires, lubricants, batteries, spare parts) in full compliance with standard operating procedures.

Applied advanced selling techniques, focusing on strategic cross-selling and upselling of high-margin premium products, contributing to increased Average Revenue Per Customer (ARPC).

Maintained strong customer relations by accurately logging service history and recommending timely maintenance schedules, fostering customer retention and repeat visits.

Enforced strict greeting & grooming protocols alongside 5S methodology across workshop operations, optimizing service workflow, workplace safety, and customer satisfaction.

PT. Proban Ostburg Trisakti (Proban Ostburg Trisakti)

|

Store Manager

Tangerang City, Banten, Indonesia

→

Summary

Achieved rapid career progression to Store Manager within 5 months, driving significant sales growth and optimizing store operations.

Highlights

Achieved rapid career progression, promoted from Automotive Mechanic to Store Manager within 5 months due to exceptional performance and strong operational leadership.

Drove an 83% monthly sales growth, expanding revenue from an initial Rp 72 million to a peak record of Rp 132 million per month within two years of store management.

Redesigned warehouse display rack layouts to maximize visibility for potential customers and implemented standardized product planograms, boosting impulse buying and store aesthetics.

Directed daily branch operations, managed inventory control for tires and batteries, and coached mechanics on service excellence and upselling strategies to maximize revenue.

Volunteer

Member

|

Community Service Institute (Lembaga Pengabdian kepada Masyarakat)

→

Led community initiatives to establish a public library and promote literacy among local children.

Highlights

Initiated negotiations with a local property owner, successfully converting an unused residential property into a fully functional public library for children and community members.

Secured official support and sponsorship from village officials and community leaders, establishing legal and operational backing for local literacy initiatives.

Spearheaded a book donation drive to enrich library resources, fostering healthy reading habits and reducing screen time among school-aged children.

Education

Universitas Pamulang

Tangerang City, Banten, Indonesia
→
Bachelor of Science Industrial Engineering Grade: 3.07/4.00

Languages

Indonesian (Native)

English (Intermediate)

Skills

Target & Performance Management (L3M)

Upselling & Cross-Selling Strategy

Microsoft Excel

Google Workspace

Google Maps (Google Business Profile/Ads)

Store Operations Management

Team Leadership & Mentoring

5S/5R Standard Implementation

Inventory control

Visual Merchandising

Managing Key Performance Indicators (KPIs)

Greeting & Grooming Standards

Customer Relationship Management (CRM)

Automotive Retail Strategy

Sales Monitoring & Analysis

Operational Scheduling

External Activation Strategy